Home Solutions

Our solution for your home networking needs.

If your home has multiple computers, call the Lumos Networks Home Solutions Team today. Our trusted advisors and professionally-trained technicians will install everything you need to establish a secure home network, including the Lumos Networks-provided router. Then, we make sure your network remains secure and working at peak efficiency day after day with free 24/7 telephone tech support, or in home service when required at no additional charge.

Competitive price, turn-key installation including gaming systems, and security encryption - all from Lumos Networks.

Take the complexity out of home networking. Depend on Lumos Networks, your local service provider with more than 100 years of experience.

Home Solutions Router

Get more security from your broadband connection

Why have a network that everyone in the neighborhood can use without your knowing? Lumos Networks sets up your wireless home network with authorized access for you and your family. You control your network users via a Lumos Networks-provided gateway router.

With no wireless security activated on your home network, data can be intercepted with little difficulty, and the home network and Internet connection are open to intrusion. Many people are not aware of their vulnerability. They run the risk of identities being stolen, bank accounts being cleaned out by hackers, computers being hijacked, precious data being deleted or stolen. Computer criminals count on people using weak security, and target these openings. There are financial as well as malicious motives for computer attacks. Some examples of security problems are:

  • Snooping: reading private mail and other personal files.
  • Pranks: practical jokes, sending spam using your address, breaking in just because it's a challenge.
  • Destroying or corrupting computer data: making files unusable, or making a PC unusable.
  • Bandwidth shortages: hogging your bandwidth and slowing your connection.
  • Abuse by malicious users: engaging in illegal activity that will be traced to you.
  • Direct attack on your computer: accessing files on your computer, installing spyware and other malicious programs, or taking control of your computer.
  • Stealing computer data: taking credit card numbers, email addresses, passwords and other personal information.

The Solution:

It's a lot easier to secure your computer system, rather than trying to recover from an attack! Lumos Networks Home Solutions employs a multi-level defense to protect your home network.

  • Wi-Fi Protected Access™ 2 (WPA2) encryption, which is the strongest encryption method available on wireless home networks today. Encryption technology scrambles messages sent over wireless networks so they can't be easily read by unauthorized users. WPA2 protects your data and privacy with up to 256-bit industrial-strength encryption.
  • A powerful Stateful Packet Inspection (SPI) Firewall and Internet Policy to protect your PCs against intruders and most known Internet attacks. It also supports VPN pass-through, and can be configured to filter internal users' access to the Internet.

Please note that enacting wireless encryption is only part of a complete solution, which should include anti-virus/spam software loaded on your PC. Wireless security is like the fence around your yard - it deters unwanted intruders, but you still need to lock your windows and doors for greatest security. Similarly, wireless security will protect you from intruders entering your PC via your wireless network, but security software will protect you from malicious email and Internet sites.

Service Guarantee

The Lumos Networks-provided router enables wireless coverage to devices within a 150-foot radius, within limits imposed by the home's construction, such as interior metal or masonry walls. Lumos Networks provides 24/7 technical support and remote troubleshooting as part of the monthly service. Lumos Networks will replace a faulty or defective router, within normal abuse guidelines. Routers damaged through use other than normal wear and tear are not covered.

One time installation charge is $85/hour and usually requires one hour with owner present. Minimum installation is $42.50. Additional installations are quoted at $85/hour. Service is available to Lumos Networks broadband (DSL and Broadband XL) customers.